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Refund Terms

Last Updated: January 07, 2026

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At Beldad Jewelry, we aim for a transparent and efficient refund process. Once a return is approved according to our Return & Exchange Policy, the following terms apply.

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1. Refund Approval & Notification

  • Inspection Window: Upon receiving your returned item, our specialists will inspect it within 3–5 business days.

  • Confirmation: You will receive an email notification once the inspection is complete, informing you if the refund has been approved or rejected based on the condition of the jewelry.

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2. Payment Method

  • Original Payment: Approved refunds are processed back to the original method of payment used during checkout.

  • Credit Card Processing: For credit card payments, it may take 5–10 business days for the refund to appear on your statement, depending on your financial institution.

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3. Non-Refundable Costs

  • Shipping Fees: Original shipping charges paid at the time of purchase are non-refundable.

  • Customs & Duties: For international orders, any import duties, taxes, or brokerage fees paid to your local government are non-refundable.

  • Return Shipping: Costs incurred for shipping the item back to Beldad Jewelry are the responsibility of the customer.

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4. Late or Missing Refunds

  • Check Your Bank: If you haven’t received a refund yet, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.

  • Contact Us: If you have done this and still have not received your refund, please contact us at info@beldadjewelry.com

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5. Contact Us

For any questions specifically regarding your refund status, please reach out to our team:

Email: info@beldadjewelry.com

Phone: +81 90-2397-2599

Address: 3-Chome, 12-15 Kofu Shi, Yamanashi Ken 400-0032 Japan

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